Today, direct contact with a brand is delayed: first impressions are formed through AI responses, snippets of reviews, and third-party mentions across various channels. Trust is partly beyond the company's direct control and is read by users long before they click. At this point, the role of artificial intelligence becomes much more significant: the image is not simply displayed — it is interpreted, aggregates reputation, is retold in other people's words, and highlights recurring patterns in feedback and mentions. Brand reputation goes beyond the role of a marketing consequence and becomes part of the first contact. AI reads and scales all signals simultaneously, making the distinction between promotion and reputation functionally irrelevant. How AI affects brand trust At the level of audience interaction, the changes affect not just one process, but the entire architecture of contact. These are not point...

According to recent observations and research, the marketing funnel is becoming a more flexible system due to changes in buyer behavior and new technologies. It is becoming longer due to multichannel marketing and user personalization, but at the same time it brings higher sales and loyalty. Many experts argue that businesses with cyclical approaches, such as the Loop model, achieve better results through long-term customer engagement, so let's take a closer look at this. What is a marketing funnel? A marketing funnel is a model of the buyer's journey from first contact to purchase and clear loyalty. It includes concepts such as TOFU (top of funnel), MOFU (middle of funnel), BOFU (bottom of funnel), and the post-sale stage for repeat interactions. The marketing funnel is not linear: customers “jump” between communication channels, go back, and may pause their interest in...

In recent years, artificial intelligence has become one of the most influential tools in marketing. Predictive analytics, automatic campaign optimization, fast data processing, and scalability have significantly changed the approach to work. What used to take weeks can now be done in hours or even minutes. Platforms such as ChatGPT, Claude, and HubSpot AI are already capable of writing texts, creating advertising materials, suggesting targeting settings, proposing changes to website structure, and assisting with real-time budget allocation. AI is also actively used in web development and code work. At the same time, it is important to clearly understand the limits. Artificial intelligence is not a marketer. It is a tool that works within a given framework and is not responsible for the final result. Why is automation without control a risk? AI really does make digital marketing faster and more...

We are used to believing that the more plans, control, discipline and “correct” rituals, they automatically lead to development. But very often behind this is only an imitation of movement, busyness without a real result. So we asked about real anti-productivity from various creatives in the industry and found out what worked and what didn’t. What did it lead to? Find out in the material! What did you do for quite a long time to get “development”, but now you understand that it was an imitation of movement? Oleg Kupets, owner KuTeam, KuPartners For a long time I thought that if I planned every step of my life and adhered to deadlines, I would be super efficient and productive. And accordingly, I would grow faster. But, that was a mistake, in reality everything turned out to be simpler and less...

The past year has brought breakthrough shifts in the influence and capabilities of artificial intelligence, capable of radically rewriting the work of specialists. AI is becoming increasingly involved in operations. From guiding newbies through the details of what arbitrage or marketing tricks are, neural networks have become a useful tool for every specialist, regardless of skill level. Former content assistants have become a full-fledged operational module with a huge set of functions, in addition to the automation, texts, and concepts offered at the dawn of their development. And the relentless pace of development makes the changes expected in 2026 increasingly unpredictable. AI marketing and arbitration: where they intersect and differ Both marketers and arbitrators have always divided the three basic areas of artificial intelligence between themselves: data processing, content, and routine automation. Previously, this intersection remained specific and situational —...

In the first part of our December playlist, we learned what makes colleagues immerse themselves in work, catch focus, and try not to dance under Zoom circles. But December is long, and the mood changes every day — from “EBS mode” to tangerine comfort. So we continued to ask the team about the main thing: what they are listening to right now. This is the second part of our December musical playlist, where each track has its own character, each genre smells of the holidays, and the answers are as lively as December itself. Let's go listen further. What are you listening to right now while you work: one track or one genre that keeps you focused? Victoria Bakalova Listen, when it comes to generating ideas: We listen when we make big plans, and they are sure to come true:...

December always sounds different. Some people turn on classical music to stay focused, others listen to Slipknot to get into “maximum productivity” mode, and still others listen to jazz, which smells like warm garlands and prosecco. We asked representatives of Ukrainian digital, marketing, and creative industries what music they listen to on workdays and what gets them in the New Year spirit. The result is here! A true anthology of December soundtracks: from piano classics to 2000s pop-punk, from Dorofeeva to Frank Sinatra, from hard rock at the beginning of the month to a jazz finale. In short: this is a playlist in which everyone will recognize themselves or their mood this December. What are you listening to right now while you work: one track or one genre that keeps you focused? Ivan Zayets I love listening to YouTube playlists...

Some brands have a tone of voice that sounds like a friend writing "are you going for coffee?", while others sound like a corporate robot that addresses you as "you" even in a push notification. And the point is not in the wording, but in the feeling and thought that is left after it. Tone of voice is how a brand communicates with the user and works on their impression. For example, let's think about the tone of Starbucks, Grammarly, or Monobank communications, which is the same example of how to communicate with the user in a cool and proper way. But how to do it right and not make mistakes? So, let's figure out what are the five common mistakes in tone of voice that scare people away even when they don't realize it. Mistake: Youthful youthfulness This is...

The latest episode of ROI Night Show brought together mega interesting characters from the aff-industry for crazy interactions and frank conversations about business. From insights to "Arbitrage Picasso" The episode started with a guest of Lana Rossi, the founder of Conversion Club, who spoke about her unique approach to organizing arbitration events. Listening to her is a pleasure... The most exciting part of the show was the game, where the Crocodile game, drawing, laughter and marketing met. Representatives of Apps4You and TEQUILA lit up the room with their charisma, which you should appreciate! Only giggles? No, there will be pain too! Epic moment where participants received electric shocks for wrong answers about their companies. Among the interesting facts that were revealed during the game: TEQUILA has a corporate villa in Cyprus and plans to open in Bali Apps4You processes more...