Highrise is a CRM solution for small businesses with contact and task management features. The software allows users to track communication with customers so that teams can see the status of deals and relationships. Contacts can be imported into Highrise from Outlook, Gmail, and Excel and tagged so they can be organized, filtered, and searched. Users can also add notes and comments to contact information and use custom data fields for people and companies.
Advantages
Highrise CRM is known for its simplicity and user-friendly interface, which is especially beneficial for small businesses and teams that prioritize ease of use over complex features. Users highlight the following benefits of Highrise CRM:
- Ease of use: Highrise is consistently praised for its simple and intuitive interface. It requires little training to get started, making it accessible for teams to adopt and integrate into their daily workflow.
- Customer information management: Highrise functions well as a client’s “diary”, helping businesses with the entire planning process. It conveniently stores customer information, conversations, and notes that can be easily accessed via the web or mobile phone.
- Customer service: Highrise is known for its prompt and helpful customer support, which is a crucial aspect for any CRM system.
- Contact organization: The system offers efficient ways to create and manage business contact lists. The tagging filtering system is particularly powerful for creating lists, sub-lists, etc., which can be invaluable for targeted marketing and outreach.
- Customization: Highrise allows for customization of fields. Users can add additional fields for contacts, which can be especially useful for tailoring the CRM to specific business needs.
- Task management: The system supports the assignment of tasks related to specific contacts, which can help in organizing and planning further steps or actions related to the client.
Pricing
- Highrise Basic: $24/month Up to 6 users 5,000 contacts 10 deals 5 GB of storage
- Highrise Plus: $49/month Up to 15 users 20,000 contacts Unlimited deals 15 GB of storage
- Highrise Premium: $99/month Up to 40 users 30,000 contacts Unlimited deals 30 GB of storage
- Highrise Max: $149/month Unlimited users 50,000 contacts Unlimited deals 75 GB of storage