Some brands have a tone of voice that sounds like a friend writing "are you going for coffee?", while others sound like a corporate robot that addresses you as "you" even in a push notification. And the point is not in the wording, but in the feeling and thought that is left after it. Tone of voice is how a brand communicates with the user and works on their impression. For example, let's think about the tone of Starbucks, Grammarly, or Monobank communications, which is the same example of how to communicate with the user in a cool and proper way. But how to do it right and not make mistakes? So, let's figure out what are the five common mistakes in tone of voice that scare people away even when they don't realize it. Mistake: Youthful youthfulness This is...

Artificial intelligence in SMM is no longer a fantasy. It doesn't replace humans, but becomes a partner who never burns out, remembers every detail, and instantly throws up fresh ideas. Its power is not in magic, but in consistency: formulate the task correctly, and instead of chaotic notes, you will get a content plan template that covers the entire process from strategy and rubrication to formats, calendar, and analytics. Content plan: the luminary around which all the activities of an email marketing campaign revolve In short, SMM does not work without a content plan. It doesn't "work badly" or "barely hold on", but it doesn't work. Even the coolest ideas are lost, posts are haphazard, and communication breaks down into a chaotic stream of incompatible messages: one-time memes, random news, or posts "for show." Instead, a clear content plan gathers...

In the days of 8-bit games, trust was built simply through word of mouth. Players shared their impressions with their friends, and this was what determined who was "good" and who was not. But today everything is different: instead of conversations in the yard, there are thousands of reviews in the digital space. And it is they who decide whether a new user will make their first deposit or pass by. For game providers, reputation has become a real battlefield. Each star on Trustpilot is an extra life, and each review is a chance to rise in the trust rating. That is why Trustpilot is the main arena where companies compete for the loyalty of players. NGM Game, as a slot game provider, knows this from experience: in a world where 71% of players trust brands with high ratings, reviews...

How do you know if a brand looks reliable and not just "pretty"? At a time when every second startup uses AI and creates a logo in three clicks, visual language becomes critical, it either builds trust or instantly destroys it. We talked to Kateryna, graphic designer at Lead Panda, about how visual culture has changed in 2025, why minimalism with character works better than "anti-design," what fonts immediately hint at the level of the brand, and what "trust design" means on the examples of PayPal, Monobank, Uber, and Rhode. In this conversation, we'll talk about colors that calm you down, fonts that speak for themselves, and visual patterns that shape the aesthetics of new trust. Which colors work for reliability today, and which ones, on the contrary, cause a sense of risk? When it comes to colors associated with...

LinkedIn is not quite the same network as it was a few years ago. Algorithms have changed, competition has increased. Today, marketers are debating whether to invest time in creating multi-slide carousels or focus on short but to-the-point posts. Some say visual content is superior, while others defend the power of plain text. Who is right? Let's find out! Changes in LinkedIn algorithms in 2025 The platform now prioritizes relevance over content freshness. This means that a quality post can continue to gain traction even weeks after it was published. The comment ranking system has also undergone changes. The algorithm now values long, meaningful comments (more than 10 words), which receive 2-2.5 times more engagement than short ones, as proven in their research by many experts, including Chris Donnelly - Autonomous SEO & AEO Growth Engineer. Efficiency statistics: carousels VS...

In a world where user attention span lasts about 3 seconds, long-form content turns into a goldmine for those who know how to present it and cut it correctly. TikTok and Instagram Reels generate more than 200 billion views every day, and brands that have mastered the art of turning long-form content into short-form content increase their ROI by up to 400%. Spoiler alert: it's not about magic, it's about a system. And the presentation of the people who create it. What is content and why has everyone become obsessed with short videos What is content? Ask any marketer and you will hear something about "a unit of important information for the audience". In fact, in 2025, content is what makes people stop scrolling and take action: like, smile, save, go to a page or catalog, make a purchase, etc....

Imagine the situation: you've written a series of blog articles, uploaded several podcasts, and are posting on social media every day. But when you look at your CRM, there are no sales. The logical conclusion? "The content doesn't work." And this is where most companies make a fatal mistake: they measure a cold audience with warm metrics. Content at the start is not about instant checks. It's about being seen for the first time, remembered, and returned. It does not "close" deals, it starts warming up. So, the KPIs here are completely different: time on page, repeat visits, depth of listening, reactions, and shares. So the question sounds different: not "are there any sales from this," but "do you start warming up a cold audience so that in a few steps it will bring sales?" Why may there be no...

Imagine a classic content plan for social media: a Google Sheets spreadsheet with a "product post", "useful tip", or "Friday meme" for each day of the week. On paper, everything looks nice, but in practice, there are minimal likes, subscribers are silent, and requests are not growing. Why is this? Because most content plans are made for show. They don't take into account the pains of the audience, don't adapt to business goals, and often copy other people's templates. As a result, the company feels that "we are actively managing social media," but in fact, it is simply wasting time and budget. AI is changing this game. Now, instead of spending weeks coming up with topics and wondering what "might work," you can put together a real content plan in an hour: with ideas based on trends, TOFU/MOFU/BOFU structure, and...

Internet advertising is not the same as it used to be, the concept of "put a banner - get a lead" doesn't work anymore. People quickly get used to promotions, do not click on "discounts up to -70%" and get bored with loud slogans. Now the user reads with his eyes, thinks with his emotions, and feels any pressure instantly. Just "cheap" doesn't work anymore. The winner is the one who creates not an offer, but an environment: understandable, convenient, under the needs of the client. Everything that we used to call "conversion" is built not on logic, but on reflexes: trust, fear, automatic reaction to the right word at the right time. And if you build psychotriggers competently - you can squeeze +20-50% to sales without magic and million-dollar budgets. Why psychotriggers work in digital advertising? Online behavior lives...