ACT! CRM

ACT! CRM
Act CRM is a modern CRM system for small and medium businesses, formerly known as Sage Act. It helps manage contacts, automate sales and email marketing, providing centralized access to customer data and flexible workflow settings.
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Act CRM is a comprehensive solution for customer relationship management, designed specifically for small and medium-sized businesses. The system allows you to centrally store all customer information, maintain a history of interaction, manage tasks and plan e-marketing campaigns.

CRM offers flexible deployment options – both in the cloud and on local servers, giving companies a choice in how they store and access data. Act CRM is also highly customizable: users can customize fields, templates, and automate repetitive processes. Support for mobile applications ensures that users can work with the system anywhere and anytime.

Pros and cons

Centralized customer data warehouse

Automation of repetitive tasks

Cloud and on-premises versions

Mobile applications for Android and iOS

Customizable fields and functions

Integration with Outlook, Google, Slack, etc.

Professional technical support

No free plan

Mandatory annual fee

Interface in English

Basic Information

Act CRM helps businesses to systematize work with customers, improve communication and optimize sales processes. The system is suitable for companies that need both remote and offline access to CRM and appreciate the ability to fully customize it to meet their business needs.

Features

Centralized contact management: access to full relationship history, actions and customer statuses
Automation: notifications, recurring tasks, action scheduling
Flexible deployment: cloud or local server – your choice
Mobile solutions: access from iOS and Android
Customization: customize fields, forms, interface
Integrations: Outlook, Slack, Google Workspace, other services
Technical support: advice, help, updates

Packages

ACT! Premium Cloud – $30/month (if you pay for a year).

Cloud version
Browser access
Automatic updates
World-class security
Backup
Optional desktop synchronization (+$10)
Technical support
Marked as the most popular tariff

ACT! Premium Desktop – $37.50/month (if you pay for a year)

Local Hosting
Network and offline access
Self-service security monitoring
Update management
Support for desktop add-ons
Technical Support

Statistics

Over 800,000 users worldwide
Over 30 years in the CRM market
Mobile platforms: iOS, Android
Deployment methods: cloud or on-premises
Updates and backups: automatic (for cloud version)
Integrations: Outlook, Gmail, Slack, Zapier
Average support response rate: up to 24 hours

FAQ

Which to choose: cloud or local version?
If remote access and automatic updates are important to you, go for the cloud version. The local version is more suitable for those who want full control over the system and data.
Is there a free plan?
No, Act CRM does not offer a free plan. There is an annual payment.
What languages is the interface available in?
English.
Can it be integrated with email clients?
Yes, integration with Outlook and Gmail is supported.

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