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We are pleased to present to you a case of scam from Winaffiliates that cost ClickID Media 18,000 euros. We would like to believe that you, our dear partners, will not find yourself in a similar situation, so we publish all the details in this article.
During 5 years of successful work in the iGaming market, we have met many “unique” advertizers, but a cut of such a sum under the sauce of “marketing cost optimization” looks like a thoughtful innovation.
Well, briefly and to the point: chronology, positions of the parties, decisions, conclusions. Enjoy reading!
We agreed to launch traffic at the beginning of February, at 90 euros without KPIs per mindep.
On 06.02 we launched traffic.
Communication went well, according to the manager and according to his platform, the traffic of almost all partners of the advertizer was satisfied and there were no problems with scaling.
The screenshots show how Olga, the ClickID manager, periodically asks for feeds for each partner to control the quality of traffic. This was the case almost until the end of February.
During this period, we managed to connect 10+ partners and send 500+ FTDs.
26.02 Lyudmila stops all traffic and adds her representative to the chat, who promptly invites us to a call.
Call Summary
The advertiser provides all his evidence of fraud/motivated traffic with one “informative” screen:
Agree on the details of the report and wait.
A few days later, we receive a report in words and a banal upload without any evidence of fraud/motive. We negotiate for full payment for traffic according to the previous agreements, referring to our arguments (summarized below, shown in detail in the screenshots):
The second call did not yield any results, and we received standard replies to official letters from our company to Winaffiliates.
Winaffiliates paid for the traffic partially. We received the amount of 29 250 euros instead of the full payment of 48 000 euros.
ClickID Network opened the information of this case to partners and covered the costs to the extent that satisfied the partners.
We once again warn you against working with Winaffiliates and hope this case will save your resources.