UGC 2.0: why classic "reviews" no longer sell, but "random voice" does

UGC 2.0: why classic
0
205
10min.

“Hello, friends! Today I’ll tell you how I lost 14 kg thanks to this incredible product…” –if you have read this far and haven’t closed the tab, then you either have iron endurance or nostalgia for 2020.

The fact is that in 2025, such reviews do not work.

Classic UGC – with a smile for the camera, good lighting, and a “nice girl from Instagram” – has turned into white noise. There’s so much of it that it’s simply no longer credible. Moreover, it has become frightening.

Instead, I started working with voices in the morning, slightly hoarse, sounding like “listen, I don’t know if this will work for you, but I really tried.”

Stories where the heroine says: “I was scared – I thought it was a scam. But then…” And then there are screenshots of the screen, recorded in silence, when the blogger simply shows the withdrawal of money, without a single word.

This is a new generation of UGC that doesn’t convince. It confesses. And this is its strength.

In this article, we will show:

  • why old review formats no longer sell even on Tier-3
  • which UGC formats really bring conversions in crypto, gut, SaaS, gambling
  • how to get such content without turning into a cheap YouTube channel writer
  • and how to customize it to your audience – so that it is natural, not “just another fake video”

If you want to sell not with your face, but with the emotion of trust, read on. We’ll show you how it sounds.

UGC marketing in 2025: a brief update

Everything you’ve ever thought of as UGC – camera feedback, Facebook screenshots, and “I recommend it from my own experience” ads – is rapidly losing ground. No, not because they have become worse. It’s because there are too many of them, and they are all… the same.

  • 2020: “Hey, I bought this thing and this is how my life changed.”
  • 2021: the same thing, only in the style of TikTok
  • 2022: against the background of a pink kitchen or in a car
  • 2023: with a microphone and the “Sunkissed” filter
  • 2024: no one believes anymore – even my grandmother, who used to click on everything

2025 brought the main disappointment of UGC marketing:

People no longer believe people who record an “honest opinion” with perfect light and an approved script.

What happened to the classic “feedback” on the camera?

They were swiped down. As an advertising banner, as an SEO refresh, as a fake comment on OLX.
The consumer – even if he is on Tier-3 – recognizes the production from the second frame. He has heard this tone of voice in 17 previous videos. He already knows when the phrase “I didn’t expect it, but I tried it.”

What’s more, these reviews no longer trigger. Because the consumer’s brain has learned to immediately put up a barrier.

Why doesn’t the “I bought it and now” Instagram review format work anymore?

Because it’s lost in thousands of similar ones. Because it sounds like content that is made for the sake of “ticking a box”. And – most importantly – because there is no risk in it anymore.

That is, if a person says to the camera – “I tried this course/tool/platform” – and does it professionally, without mistakes, with editing, with the right articulation – this is no longer UGC. This is advertising.

And advertising, as we know, does not inspire trust.

What has changed in consumer behavior?

The user in 2025 – even if it’s a 42-year-old man from Brazil or a 28-year-old woman from Bulgaria –has a new skill: to instantly filter out the “show.”

He’s critical. He is tired. He scrolls in half-consciousness – and he’s not interested.

Trust no longer arises from a beautiful picture. It arises from an impulse, from a moment, from an imperfection that has not been cleaned up. From a voice recording sent at random. From a fragment of a phrase in which you can hear a real emotion, not an approved text.

UGC today is not about polished content, but about a true impression without post-production.

And here the main paradox is born:

To make a conversion video in 2025, you need to shoot it so that it looks like it was shot by accident.

This is a new stage of evolution – UGC 2.0.

What really works: new generation formats

When classic video testimonials merge into one continuous background, a new UGC format emerges. It doesn’t look like an advertisement. It sounds like a private conversation, like an excerpt from a chat, like a voice from the peephole of your audio library.

We have collected formats that really work for conversion – in crypto, gambling, gut, SaaS – in 2025. And which experienced arbitrage specialists are already using not as an “experiment” but as the base of the funnel.

1. Random voice messages

“Just listen. I don’t know how it works, but I’ve actually already withdrawn 300 euros.”

This is not a montage, not a framed shot, not a processed text. This is a real voice on Telegram or WhatsApp recorded as if “for a friend.”

Such a voice message does not sound like an advertisement. It arouses curiosity. It inspires trust. And most importantly, you don’t want to skip it right away.

Where it works:

  • Crypto (especially in links where “easy money” appears)
  • Gambling (in the format “I was really scammed” or “I thought it was a scam, but…”)
  • Gut feelings (for example, about the results after the course of treatment, but in a “household” manner)

2. Screenshots from the screen without a face

27 seconds, where you can see: registration, receipt of a bonus, withdrawal of funds.

This is what used to be considered “not presentable enough”. Today, it is a golden mean between proof and trust.

The video has no voiceover. It shows the process. That’s it. The viewer does not feel pressure. But they see that it’s real.”

Where he works:

  • Gambling and betting
  • SaaS platforms with a simple interface
  • Even crypto exchanges (especially Tier-2/3 with mobile applications)

3. Dictaphone monologues “about life”

“Listen, I really thought that nothing would help me. But this thing…”

This is not scripted text, but an impression that sounds like a thought out loud. A person does not read text from the screen. They are living the experience. And the audience feels it.

Strong effect: when there is excitement in the voice, pauses, changes in tone. Maximum authenticity: do not cut off breathing. Do not add music. Do not apply filters.

Where it works:

  • Gut (especially for female target audience 30+)
  • Products that solve sensitive or delicate problems
  • Investment products for the 35+ audience looking for “something serious”

4. AI-generated voice that doesn’t shout “I’m a bot”

Yes, UGC can be generated. But the trick is not to overdo it with gloss. If you already use AI voice acting, choose the tone that sounds a bit uneven but human.

It is even better if it sounds like a message dictated at night with a light layer of noise.

Where it works:

  • In cases where you can’t get real voices
  • In hypothesis tests or when launching at Tier-3
  • In mixes with real screens, when you need a voice from the inside

That’s not all. Next, we’ll show you how to get similar content in real life without having a production team or influencers in your pocket.

UGC 2.0 is not a budget video. It is trust that cannot be bought, but can be modeled.

How to get UGC that doesn’t look like fake

Okay, you already understand which format works. But the next logical question is: How do you get a person to create content that looks NOT like an advertising production, but like a natural reaction?

The problem with most marketers in 2025 is that they either overstay their welcome or don’t give any direction. In the first case, you get:

“Hi, I’ve been using this product for two weeks and I recommend it to everyone!”
…and it sounds like the beginning of Instagram spam.

In the second case, the person simply does not understand what to shoot, and you get 47 seconds of silence with the inscription “well, I tried.”

Here’s a clear guide on how to get live, natural, and trustworthy UGC without being a Netflix producer.

1. Instead of “write a review” – give experience and a specific emotion

Don’t ask a person to shoot a “review.” Invite them to share the moment:

  • “When did you first think, “Wow, this works?”
  • “What surprised you the most?”
  • “What did your friends/partner say when they saw the result?”
  • “What did you think when you made your first withdrawal?”

You’re not asking for advertising. You’re asking for a feeling.

2. Don’t ask for a script – ask for a reaction

A classic mistake: a marketer sends a user “text that needs to be said”. You get an artificial clip that kills the whole point of UGC.

Instead:

  • Give the person 2-3 questions
  • Ask them to answer by voice or recorder, “as if you were telling a friend”
  • Ask to speak without pausing for editing – “as it is, with a first impression”

3. Don’t pay anything – offer to tell a “story”

UGC works better when it’s not bought.

“We want to collect real stories. No names, no obligations. Just the way it was.”

This sounds like an invitation, not a brief.

Sometimes people are ready to share their experience – but not in the format of a “testimonial with a face”. Then ask:

  • voice message (anonymously)
  • screen recording
  • dictaphone without video

UGC shouldn’t look like an advertisement. It should look like a private message that has “leaked” into the public space.

4. Add context – but do not impose a plot

Give the user an understanding of where the content will be used:

  • “We want to show that the product really works, but without editing and filters.”
  • “This will be a part of the landing page with user stories”
  • “It will help other people see that it’s not so bad.”

People are not afraid to shoot – they are afraid to look ridiculous or fake. Give them a context and you will get an emotion.

Where and how to look for people who will shoot UGC “for real”

You don’t have to have an influencer base to launch a strong UGC. Moreover, it is often the influencers who provide the most template-based and least converting content.

UGC 2.0 is not about celebrity. It’s about your people who speak with sincerity and look like “I could say that myself.”

Here’s where and how to look for such participants:

1. Customers = the best ambassadors

Who has already used the product? Who has experience, even if the result was modest?

These people are gold. Because they already know the product, there is no need to explain anything. And if you approach them correctly, they are often ready to share their experience for free or for a symbolic gratitude.

How to get UGC out of them:

  • Make a separate email or Telegram campaign: “We’re looking for real stories – do you want to share?”
  • Add a phrase: “This will help other people see how it really works.”
  • Give instructions: voice, screen, monologue – how convenient. No requirements, no pressure.

2. Telegram community and local chats

A small chat about gut in Bulgaria. A channel about crypto in Vietnam. A forum in Romania for those who play slots.

Such microcommunities are your field for high-quality local UGC.

What to do:

  • Posts to the chat: “We’re looking for people who have already tried [product/platform] – we want to collect feedback for the blog.”
  • Add that you can record audio, just tell it – without a camera, without editing
  • There will be real feedback. Even if it is 1 out of 20, it will work better than 5 videos from the exchange

3. UGC exchanges – but with edits for “everyday life”

Yes, there are platforms where you can order UGC content (Billo, Insense, Trend, Backstage, etc.). But:

  • Don’t ask for a “product review”
  • Ask for “home video on the phone” / “voice in the messenger” / “story about emotion”
  • And always: no opening scripts, no “Hello, friends!”

Request format:

We want you to record a short voice or video monologue:

  • What hasn’t worked for you before
  • What surprised you about this product
  • What friends said / how attitudes changed

This doesn’t sound like “make an advertisement”, but like “share your opinion”. And this is the key.

4. Own base through a funnel or Telegram bot

Format:

  • At the end of the funnel: “Get a discount/bonus for an honest review”
  • In the bot: “Send voice – get a gift/contribute to the product”
  • Idea: collect 50+ voices – then you can choose 5 of them that really work

UGC is better to collect not manually, but build a permanent collection system. Then you will always have new content at hand – without an artificial “content plan.”

How to integrate new UGC into your communications – and not kill conversions

You’ve already collected voices, voiceover stories, and screenshots. Now the question arises: how to use it so that it works for ROI, and not just “adds warmth” to the landing page?

Because natural UGC is not a decoration. It is a key trust trigger. But only when it is properly integrated into the communication.

This is how we see the integration of UGC 2.0 into arbitrage relationships, SaaS funnels, and pre-lands under Tier-2/3.

1. On prelend as a “random source of truth”

UGC on prelend shouldn’t look like an official recommendation. The ideal format: “found on the Internet”, “audio from a real user”, “excerpt from a commentary”.

What works:

  • embed voice in the player – not autoplay, but manual click
  • card with a dictated monologue + quote: “I didn’t believe it, but…”
  • screen from the messenger with the phrase: “if something – write, I’ve already tried”

Do not do:

  • sound of the “actor’s” voice over the editing
  • titles like “real story” in large font
  • “review” banner at the top – will reduce the trust

2. In conjunction with push or native – as a continuation of the story

Format: you give a teaser/announcement in a push or native banner:

“I heard about it on voice, and in a week I withdrew 220 euros”
And you lead to preland, where – yes, it’s that voice.

This creates the effect of a stitched story. Not a fictional one. But “spied on.”

Works on:

  • crypto (especially new offers with simplified registration)
  • nutra with an emphasis on “personal path”
  • detailing with a twist (especially if the voice is from a woman)

3. In Telegram or WhatsApp funnels – as the main content

The greatest potential of voice-UGC is in messengers. People are accustomed to voice, and if the first message sounds like a friend, you are already in.

Scenario:

  • subscription → “we have the experience of a person who has already gone this way – do you want to listen?”
  • send voice (30-45 seconds) → then trigger for registration/question/reaction
  • then – either a series of stories or a CTA to the pre-land

What does it do:

  • maximum trust
  • minimum rejection
  • built-in conversion logic

4. On the landing page, the offer is only useful if it “presses” and does not distract

UGC on a landing page is risky. If it is not integrated organically, it looks like another review that no one reads.

It only works if:

  • as the last block before the “register”
  • in the format: “What those who have already tried it say”
  • without any extra design, just like a clipping

Goal:not to impress. But to remove the last barrier.

5. In connection with a quiz or email funnel – as a “gift”

“Here’s what one of our users said after the first week – you can listen.”
In the format of a bonus. Trust. Behind the scenes content.

Works well in SaaS, courses, info products. Particularly if there is a voice from those who are already using the platform / have been trained.

How to measure the effectiveness of UGC in a bundle

UGC is not “about beauty”. It’s about conversion. And if you don’t track what exactly works, you’re just guessing.

Here’s how to measure UGC effectiveness in real-world communications:

1. Divide the traffic

Launch an A/B test: one pre-land with UGC, the other without. Measure:

  • CTR on the pre-roll
  • CTR on the button/CTA
  • CR to registration
  • eCPA (how much does a paid lead cost)

2. Track behavior

Add an event to the tracker: viewing a voice/UGC block. See if the user viewed it and clicked on it.

3. Analyze feedback from support/managers

Ask the affiliate manager:

“Is this traffic warmer/clickable better?”
UGC is often not immediately visible in numbers, but it makes the job of the sales team easier.

UGC is not a “must-have”, it’s a “smart must-have”. And if you’re investing time, make sure it actually converts. Below is a brief summary and tips.

UGC 2.0 is not about “feedback” but about trust

UGC in 2025 is not “just another format in the content plan”. It’s a trust tool that’s either sewn into your funnel or it’s meaningless.

The old “testimonials” don’t work anymore because:

  • sound like advertising,
  • look artificial,
  • and do not trigger emotion.

Instead, they sell:

  • Voiceovers recorded “by the way”
  • screenshots without words,
  • dictaphone monologues that you want to listen to the end.

And if you are an affiliate, marketer, or product owner who wants to not “boost your reach” but sell through empathy it’s time to reconsider your approach to UGC.

What to do now:

  • review your landing pages and prelends – are there any live voices there?
  • test 1-2 voice-UGC in new connections
  • build a system for collecting stories from users – not once, but on a stream
  • don’t chase production – chase sincerity

Because in 2025, the winner will be the one who is able to sound like “their own”, not like “professional.”
Sometimes the most powerful marketing is when you just say:

“I didn’t believe it. But I tried it. And now I can say it was worth it.”

Leadpanda leaves you this promo. Use it wisely. And test it – as always.

Share your thoughts!

TOP