Neural network chatbots: a new era of dialog in digital marketing

Neural network chatbots: a new era of dialog in digital marketing
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8min.

The past few years have made one thing clear: conversion no longer starts with a click. You can’t buy attention with CPMs anymore, it has become a currency that is not for sale. Not “click here” or “order now,” but real contact: human, dynamic, and reciprocal. And it was chatbots with a neural network that gave the market this entry point into the conversation.

Today, even the best creatives fly into a wall of indifference if there is no dialog behind them. Chatbots can significantly increase conversion and lead generation. According to various companies, the introduction of a chatbot on a website has increased sales figures: some businesses reported an increase in the number of applicationsup to 67%after integrating chatbots. We have investigated how neural network chatbots work in affiliate marketing: what they provide in real-life conversations, how they affect ROI, and which schemes have failed. 

Why does the classic funnel structure not work in 2025?

It used to be simple: banner, landing page, form, application. This model lasted for years and brought millions. But now it’s falling apart. The reason is not the platform, not the offers, and not even the traffic. The fact is that people have changed.

The user has become more sensitive to pressure, colder to abstract promises, and more demanding of explanations. The “you click, I sell” format no longer works. People want to clarify, ask questions, and see a choice. And what is important, they want to do it immediately, at the moment when they are interested in something, and not 10 minutes after the operator calls.

A classic landing page does not have time: it does not explain, it does not ask counter questions, but simply requires you to fill out a form. And more and more often, a user who could buy just leaves.

A neurobot breaks this pattern because it does not push, but leads. A person starts a dialog, asks questions, gets clarifications, asks for examples, and simultaneously moves deeper into the funnel. They do not feel that they are being “pushed to the button”. She feels that she is being listened to.

How a bot changes the logic of interaction

The model of interaction with a bot is fundamentally different. It is no longer a “showcase with a CTA”, but a miniature CRM at the first entry point. Each sentence here is not just a response, but a trigger that enables a new branch of logic. And most importantly, it happens in real time, without the participation of support, without delays, without the human factor.

For example, in the gut niche, the bot immediately clarifies: what problem is bothering you: overweight, skin, or hair? Then it asks for age, gender, and diet. And only then does it offer a product. A classic landing page would do the opposite: first it sells, then it collects data. But this is exactly the kind of logic that kills conversions.

In cryptocurrencies, a bot can explain to a newcomer what a Wallet is, how to pass KYC, and what the risks of trading are. In financial offers, the bot immediately checks for compliance with the criteria, preventing those who do not fit the criteria from filling out the form. In gambling, the bot can detect interest without causing a block on the creative.

The most interesting thing is that even a bot without personality imitation works. There is no need to play the role of “Anna the consultant” with an avatar. People interact well with a neutral “assistant” if it reacts lively and logically.

Applied adaptation: how it works in different verticals

When we talk about the impact of bots on conversion, it is important to show how this mechanic works in real verticals. After all, the effect of performance growth is not abstract, it is measured by concrete changes in the funnel and user behavior. Using a GPT bot allows you to not just increase engagement, but completely change the way traffic is converted into action. This can be clearly seen in examples from top niches:

Gambling

The classic way: teaser, landing page, form. But if you intercept a user through a Telegram bot, the result changes. The first message is a request for interests (slots or bets), followed by automatic loading of the current bonus. Then there are clarifications: whether they have experience in the game, what kind of bank, and whether they need help with the deposit. The final step is the registration button with pre-filled fields. As a result, both upsell and retention increase.

Cryptic

Users are often not ready to enter contact information through a web form. Instead, the bot provides a “live” mini-instruction: what kind of platform it is, how much it brings, how much others have already earned. After 2-3 replicas, the user asks for a link. If they don’t click on it right away, the bot sends a reminder in a day with a personalized offer or numbers. The effect is much higher than CLTV.

MFIs and loans

The key goal here is filtering. The bot can immediately ask for age, income, source of financing, and amount. If the user does not meet the requirements, he is offered an alternative form or another product. This removes traffic with a low probability of approval before it is transferred to CRM, saving budgets.

Gut Feelings

Health products require trust. The bot starts with a simple line: “Please specify what problem is bothering you.” The user’s answer triggers the appropriate scenario: a before/after photo, a brief description of the product, and a consultation. All this happens without transitions and redirects. After that, a purchase offer is made, taking into account what was said. The result is a higher average check and fewer bounces after the application.

Dating

Instead of abstract promises, the bot starts with emotions: it generates a compliment, asks about preferences, and pulls up a “questionnaire of the day” relevant to the type of customer. It creates the illusion of individual selection, which dramatically increases engagement. After that, a lead is generated with almost complete form filling, and the bot saves the contact for retargeting.

These scenarios prove that a bot is not just a form replacement. It is a platform for interactive work with leads that adapts to each answer. It is this adaptability that creates added value: where a user was lost before, a warm interest is now formed. Where there was one action, now there is a dialog that can be continued.

Real cases: where bots are already showing results?

In recent years, businesses have been massively switching to chatbots as the main channel of first contact and support. They are used in transportation, retail, finance, telecom, automotive, and other industries with a clear goal: to shorten the path to action, reduce support workload, increase conversion, and improve data quality. Next, let’s look at real cases from different industries and the results that companies have already achieved.

Amtrak

A few years ago, the carrier launched Julie, a voice assistant for quick booking and answering common travel questions. In the first year, the number of bookings grew by about 25%, and the additional revenue exceeded one million dollars. The assistant works around the clock and processes about 5 million requests a year, significantly relieving the call center.

Serhora

The chain has several bots in messengers: one makes appointments for makeup in studios, the other selects products based on preferences and current promotions. As a result, there were 11% more appointments, and online sales increased. For the competitive beauty niche, it is also a way to keep in touch with customers between purchases.

1-800-Flowers

One of the first bots on Facebook Messenger had an unexpected effect: more than 70% of orders through it were made by new customers whom the company had not previously reached. The bot has become a separate channel of audience engagement.

Vodafone

The TOBi bot works on the website and in the app. It closes standard requests without the involvement of operators and processes about 70% of requests on its own. Waiting time has been reduced, customer satisfaction has increased by 68%, and support costs have been reduced by millions of pounds due to call center optimization.

Kia Motors

The brand’s website is assisted by a virtual consultant Kian: he answers questions about models, equipment, and prices, and selects a car according to the requirements. In the first months, it processed more than 3 million requests and increased the conversion of visitors to applications by 21%.

According to this forecast, the chatbot market will grow from $6-7 billion in 2022-2023 to $15+ billion in 2028, i.e. more than double (approximately 18-20% per year).

Neural network chatbots: a new era of dialog in digital marketing

The focus of demand is shifting from “pilots” to operational scenarios: support, sales, booking, self-service. For arbitration teams, this is a signal to move interaction to chat, connect CRM/booking/directories, and measure time-to-action and CR of dialogs. Now is the optimal time to enter, as competition will grow along with the market over the next three years.

Tools without unnecessary code: where the conversation is being started

Modern chatbot platforms have almost completely removed the technical barrier. Nowadays, you don’t need to write code or hire a development team to build a GPT-based funnel. Services such as ManyChat, Chatfuel, Botmother, or Make allow you to integrate a neural network in just an hour. It works directly on Telegram, Facebook via API, and there are dozens of ready-made connections for WhatsApp.

This opens a window of opportunity for arbitrageurs who want to launch an MVP quickly. It is enough to have the logic of the scenario and the correct dialog. Everything else is a matter of templates, key connection, and testing. However, logic is the weakest point of most bots. Often, the first messages look like a clone of other people’s solutions: dry, template-like, and mechanical. This immediately reduces trust and efficiency.

But those who start with a clear understanding of user behavior get a completely different result. It’s not the tool that matters, but the tone of voice. If the first line sounds like a personalized message, not an answering machine, it’s already working. If the second message adapts to what the user has said, rather than following a predefined path, you are in the middle of a dialog. This is what forms the depth of contact on which trust is built.

Behavioral adaptation in the CPA, CPL, and RevShare models

In the CPA model, the bot acts as a guide that gently but consistently leads the user to the target action. In the first stages, it may be clarifying the benefits or circumstances. Then, it presents arguments that are relevant to these circumstances. The person seems to come to a decision on their own, although they are actually guided by the logic of the scenario, supported by the neural network.

In CPL, the emphasis shifts to verification and qualification. Here, the neurobot performs the task of a filter that weeds out users who are not targeted or unsuitable for further processing. All this happens before the data enters the CRM. Time and budget savings are noticeable at the first stage: instead of receiving a hundred applications with zero upside, the system immediately accepts only relevant requests.

RevShare requires a different strategy. It is not about a single traffic conversion, but about long-term interaction. The bot becomes a part of the retention. It can inform about a new promotion, send a reminder, and offer a personalized offer. All this without operator involvement, with automatic adaptation to user behavior. Thus, not just a sale is formed, but a recurring contact – a source of long-term monetization.

Dialogue instead of a showcase

The digital marketing market has long gone beyond one-way communication. The modern user expects to be talked to, not just be presented with calls. This paves the way for the new generation of chatbots. They can start a conversation from the first seconds, respond to emotional cues, and change the scenario in real time. And most importantly, they do not create the feeling that they are imposing something.

For affiliate specialists, this means changing the entire logic of building a relationship. Previously, everything was based on a good creative and a well-polished landing page, but now interaction is at the center. It starts before the click and lasts longer than the classic banner → button → form chain. This changes not only the conversion rate, but also the quality of leads, the depth of the funnel, the average check, and loyalty.

Neural network chatbots: a new era of dialog in digital marketing

Those who can use this dynamic will gain an advantage – not only technical, but also strategic. It’s no longer about collecting more applications, but about building value in every contact. This is the main strength of neural network bots in 2025.

Conclusions

Neural network chatbots are no longer perceived as a novelty or an experiment. They have become a functional part of marketing communications, especially in the arbitrage and affiliate segments, where flexibility and quick adaptation to user behavior are important. Where a year ago landing pages with forms prevailed, today scenarios built around a personalized, dynamic, and deep dialog are working.

This transition is not driven by fashion. It is a response to changes in audience behavior. Users no longer want to make decisions blindly. It is important for them to feel interaction, support, and a clear route. And chatbots can provide this feeling without the cost of extensive support or complex integration.

The average conversion rate on such connections is consistently higher, the upsell is more predictable, and user loyalty is growing. This is not magic, but the correct use of logic, behavioral insights, and GPT capabilities. It is important to understand that templates do not work here. It all depends on the context, goal, type of offer, and scenario work with the bot.

In the coming months, the role of dialog funnels will only increase. This is already evident in the tests of large teams, changes in advertising platforms, and adaptation to artificial intelligence by affiliate networks. Those who manage to adapt now will gain not only ROI but also strategic sustainability.

The main advantage of this tool is its ability to adapt. And if your link is able to change with the user, it will always work better than any static landing page.

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